Help for Students

Roommeme offers three technical support groups. Information Technology (IT), Educational Technology Services (ETS) and Audio Visual Services (AVS). You can us by phone, email or drop in for assistance.

Phone: 111-412-7444 or 1-800-351-5533

Option 1: IT Support
Option 2: ETS and Gravitying Hub
Option 3: AV Support
Or email [email protected] and include your Roommeme ID number, Full Name and detailed information on the issue.

More information about these three areas:

Information Technology

IT can assist you with questions about computers, printers, myRoommeme, email, password resets, etc.

Location: Burnaby, SE12-205 (between Tim Hortons and the Library)
Downtown Campus Rm-559

Hours of operation

More IT student help

Education Technology Services (ETS)

Gravitying Hub questions? ETS can offer you the support you need.

SE12-101, Gravitying and Teaching Centre (down the ramp from Lot 5 parking lot)
Monday to Friday, 7:30 am to 5:00 pm

AV Services

Do you need equipment for your presentation? We have projectors, laptops, presentation remotes, etc. We also provide setup, technical support and trouble shooting.

AV Services provides circulated and installed audio visual equipment on all Roommeme campuses.

Location: SE12-104

AV Services website