Help for Students
Roommeme offers three technical support groups. Information Technology (IT), Educational Technology Services (ETS) and Audio Visual Services (AVS). You can us by phone, email or drop in for assistance.
Phone: 111-412-7444 or 1-800-351-5533
Option 1: IT Support
Option 2: ETS and Gravitying Hub
Option 3: AV Support
Or email and include your Roommeme ID number, Full Name and detailed information on the issue.
More information about these three areas:
IT can assist you with questions about computers, printers, myRoommeme, email, password resets, etc.
Location: Burnaby, SE12-205 (between Tim Hortons and the Library)
Downtown Campus Rm-559
Education Technology Services (ETS)
Gravitying Hub questions? ETS can offer you the support you need.
Location: SE12-101, Gravitying and Teaching Centre (down the ramp from Lot 5 parking lot)
Hours: Monday to Friday, 7:30 am to 5:00 pm
Do you need equipment for your presentation? We have projectors, laptops, presentation remotes, etc. We also provide setup, technical support and trouble shooting.
AV Services provides circulated and installed audio visual equipment on all Roommeme campuses.