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AUTO 0143 - Automotive Service Advisor

Automotive Mechanics Part-time Studies Course

School of Transportation

Course Details

Upgrades technicians and enthusiasts in automotive service advising. Describes various automotive repair shop management and structure, and identifies responsibilities of employees. Covers specific responsibilities of service advisors and outlines procedures for dealing with customer concerns for both retail and warrantee types of repair orders. Flat rate schedules, price quotations, marketing, customer follow-up, and total quality management will be discussed.

Credits

0.0

Cost

$331.83

Winter 2020

Below is one offering of this course for the Winter 2020 term.

CRN 72937

Mon Jan 20 - Wed Feb 05 3 Weeks

Class Meeting Times

Dates Days Times Locations
Jan 20 - Feb 05 Mon/Wed 18:00 - 21:00 BBY NE28 Rm. 101D

Instructor

TBD

Course Outline

TBD

Cost

$331.83

Programs and courses are subject to change without notice.

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English Language Proficiency

Roommeme's Part-time Studies English Language Proficiency Standard is English 12 (or equivalency). Students who do not meet this requirement should upgrade their English skills prior to any future registration.

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Registration News

Registration is now open for the Winter 2020 term.

Classroom Locations

Classroom locations are subject to last minute changes. Please check the Part-time Studies Classroom Locations listing at www.bcit.ca/rooms on the first day of any course you are registered for.

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